Monique Vang is the North America Customer Success Manager, reporting to the Digital Innovation Pillar.
Monique has more than 15 years of Supply Chain experience in Project Management, WMS implementation, 3PL management, Network Transport, Continuous Improvement, and performance and cost optimization.
With deep expertise in internal tools for Supply Chain Digital Innovation projects, she develops client-specific on-boarding, training, and coaching programs, including acceptance testing and phased roll-outs.
In addition to project management, she identifies technical support needs, fostering responsive project support completion. Her proactive approach extends to identifying further business opportunities, whether implementing existing tools or crafting new requirements.
Combining a holistic understanding of the supply chain with a commitment to customer success, she is prepared to drive your organization's success through innovative solutions and exceptional customer care.
